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Senior Business Analyst

Location

Chennai

HeadQuarters

Arlington, VA

Company Size

60

Established in

2014
Skillsets
Business Analyst
Agile
Salesforce
Implementation
Job Description
  • Work with clients and end-users to gather, understand, and define business requirements.
  • Experience with 3rd party tools such as Zapier, Mailchimp, etc, ( Good to have)
  • Good to have any salesforce certification.
  • Hands-on Experience in automation such as Workflow, Process builder, and Flows(In- depth knowledge is Mandatory)
  • knowledge is Mandatory) Evaluate and incorporate new technologies into new and existing frameworks and solutions as applicable Collaborate with and mentor members of the team and other co-workers
  • Experience in Sales Cloud, Service Cloud, Marketing Cloud
  • Participate in key meetings with clients including requirement sessions, system demo’s user acceptance testing, and end-user training.
  • Good to have coding skills but not mandatory
  • Must have experience in handling multiple projects and deliver them on time.
  • Excellent communication skills and ability to communicate at all levels of the organization
  • Ability to translate business requirements into technical deliverables
  • Strong Experience in working with Data management tools
  • Strong documentation, prioritization and training skills.
  • Good to have Experience in Pardot