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Technical Lead




Redwood, California

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Technical Lead
  • You must have:4-5 years of experience managing projects as a Technical Lead for a SAAS company or a services organization with a proven track record of delivering high-quality services to the customersExpertise in one or more of these technologies: AWS, Databases like Postgres, Cloud computationExpert programming skills (preferably Python) with strong analytical skills and proven experience in troubleshootingCuriosity to constantly learn and the ability to come up with new ideas for products and processesExcellent customer service and follow-up skillsExperience in handling customer escalations while remaining calm under pressureProven desire and ability to complete tasks and meet deadlines to the best of his/her ability
    • Job Description:Your requirements:Lead a team of programmers, provide strategic direction, work prioritization, project planning and maintain a high level of team moraleSet up a culture of operational excellence through continuous process improvements and automationHelp earn the trust of our customers through a precise understanding of requirements, planning and delivering work items in a timely mannerEnable business growth by building positive and productive work relationships with our customersReport delivery status to customers and develop required delivery documentationWork effectively across multiple teams, handle internal and external communication while maintaining a positive relationshipHandle critical issues within and outside of standard business hours